Its one of those phone calls that every accountant dreads. Its 9.05am. The computers booted up and the screen is full of last nights e-mails and twits. (That's twits as in Twitter, not twits as in stupid e-mails... although...). You're on the 6Th cup of double espresso trying to remember if its Wednesday or Thursday (it will later turn out to be Tuesday!). The phone rings."Hello, good morning AT
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